If you are dissatisfied with your purchase please advise us in writing within 5 business days of receipt of the item you have purchased, including the order number and the reasons why you are dissatisfied with the item.
We do not issue refunds in the case of changing ones mind.
In the situation where the item you receive is faulty or not what you ordered, you are entitled to a refund or exchange. In the case of refunds, please allow 3-5 business days for the refund to be processed.
When sending returned items to Bellagio Lifestyle & Co, we advise you use registered post as we do not take responsibility for the loss of items being returned and this may result in us being unable to process your refund or exchange. In considering any application for refund or exchange, Bellagio Lifestyle & Co reserves the right to inspect returned items upon receipt. All shipping costs are borne by the purchaser
In the situation where you are dissatisfied with your purchase for any reason other than a faulty or incorrect item, you may exchange within 10 days of purchase. All shipping costs, including packaging and postage charges for return of the item to be exchanged and dispatch of the replacement item are to be paid by the customer. In addition, all items returned to Bellagio Lifestyle & Co for exchange must be intact and in saleable condition.